This Requires Super Administrator Rights


Sometimes PC Charge batches can get stuck under the "Posting" status. This will happen if the charge invoice is 0-value; and will not have any charge lines.


Before running the toolbox, ensure that the Invoice line is actually either £0.00 or has no lines. 

If there is an invoice line with a cost greater than £0.00 the issue will not be resolved by changing the batch status as that only changes the label and does fix the posting routine 


This same toolbox routine can be used in any module that has stuck batch statuses where the transactions are posted but the batch is not 


Navigate to System | Toolbox | System | Change Batch Status


 



Once inside, filter for the right module and browse until the correct batch is spotted. 


The status can be changed simply by opening the record and amending the drop-down